Pan-Oston Blog

Winning Strategies for C-store Retailers

Posted by Pan Oston on 4/11/17 8:21 AM

AlixPartners’ 2016 North American convenience store consumer study is the first to take an in-depth look at consumer behavior in the c-store industry. It's findings point to the need for c-stores to master four strategies to succeed in this space: enhancing the execution of foodservice programs, improving the customer experience, building scale, and launching comprehensive enterprise-improvement programs.

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Topics: Convenience, consumer experience, c-store, convenience store

To Bag or Not to Bag?

Posted by Pan Oston on 6/8/16 2:00 PM

To Bag or Not to Bag? 

What is your store policy when it comes to bagging groceries?  Does the customer bag the groceries, or does an employee?  What if customers strongly prefer to bag their own groceries, but you have an employee who typically handles the bagging? We took a look at different grocers and retailers in the nation to see what they had to say. 

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Topics: Convenience, Customer Experience, Grocery, Self-service, Customer Service, supermarket, Baggers

Unmanned Convenience Stores: Are We Ready?

Posted by Pan Oston on 3/21/16 2:33 PM

Unmanned Convenience Shop Opens in Sweden

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Topics: Convenience, Unmanned convenience store

Convenience Store Trends to Increase Sales

Posted by Pan Oston on 2/12/16 10:26 AM

 

We hope your 2016 is off to a great start!  Now that we’re all back to the daily hustle, we thought that we would save you some time with highlights of the latest trends in the industry.

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Topics: Beverage, Cigarette, Coffee, Convenience, Snacks, Tobacco