Pan-Oston Blog

5 Trends for Improved Loyalty And Informed Shoppers

Posted by Pan Oston on 3/30/17 8:59 AM

Trends for 2017 are:

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Topics: Grocery, supermarket, trends, loyalty, shoppers

To Bag or Not to Bag?

Posted by Pan Oston on 6/8/16 2:00 PM

To Bag or Not to Bag? 

What is your store policy when it comes to bagging groceries?  Does the customer bag the groceries, or does an employee?  What if customers strongly prefer to bag their own groceries, but you have an employee who typically handles the bagging? We took a look at different grocers and retailers in the nation to see what they had to say. 

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Topics: Convenience, Customer Experience, Grocery, Self-service, Customer Service, supermarket, Baggers