Pan-Oston Blog

Grocers Earn Top Spots in Customer Experience

Posted by Pan Oston on 4/6/16 10:00 AM

The Temkin Experience Ratings have been published for the past six years as a standard benchmark of customer experience. 10,000 U.S. consumers rate their interactions with 294 companies across 20 industries. In their 2016 report, several grocers scored in the top spots for customer experience.

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Topics: Customer Experience, Employees, Customer Service